Privacy Policy

Account details (name, email, phone), the care profile you choose to share (medicines, allergies, conditions, goals, emergency contact), messages with your care team, care notes written by your pharmacist, and your orders and payments.

Only to provide and coordinate your care: matching you with a pharmacist, giving safe medicine advice, arranging refills and deliveries, and contacting you about your plan. We do not sell your information.

• The pharmacist responsible for your care.
• Authorised MedivaCare+ staff who need it for their role, such as the lead pharmacist or delivery team for your order details.
• Service providers that host our platform or process payments, under confidentiality obligations.

Access by staff is limited by role and recorded.

The automated care assistant only uses your care profile if you allow it in your profile settings. It does not diagnose or prescribe; a pharmacist remains responsible for clinical decisions.

Under the Nigeria Data Protection Act 2023 you can ask to see, correct or delete your information, or withdraw consent. Update your care profile at any time from your Care Room, or contact us for anything else.

Information is sent over encrypted connections and stored with access controls. No system is perfectly secure; if a breach affects you, we will tell you and the regulator as the law requires.