MedivaCare+

Orders

Delivery & Returns

How shop orders reach you, and what to do if something isn't right.

Last updated November 2026

Delivery

We deliver across Nigeria through trusted courier partners. The delivery fee and expected timing for your location are confirmed with you before dispatch. Orders are packed once payment is confirmed.

Checking your order

Please check your items when they arrive. Contact us within 48 hours if anything is missing, damaged or not what you ordered, and we will put it right.

Returns

For your safety, medicines and supplements cannot be returned once they have left our pharmacy unless they are faulty, damaged or sent in error. Unopened non-medicine items can be returned within 7 days of delivery.

Refunds

Approved refunds are paid back to the original payment method, usually within 5–10 working days.

Questions about this page? Email Medivahealthcareltd@gmail.com or call 0906 739 0161.